Social networks such as
Facebook are being used more and more by employers to find employees that fit
into their parameters of potential employees. This trend is happening right in
front of us with most of us unaware. It may also be used as a way to weed out
undesired employees, however, only a small percentage for now.
“…prospective job candidates were sharply
averse to being contacted through Facebook for jobs.
"The antibodies kicked in pretty quickly.
They thought it was very invasive," he said. The company posts job
openings on its Facebook page, but Mr. Vijungco said they have had more success
finding employees through LinkedIn. Facebook hires account for less than 1% of
the total hires companies are making…”
Job Recruiters Turn to Facebook to Find
Candidates - WSJ.com
http://online.wsj.com/article/SB10001424053111903885604576490763...
By the same token many
businesses are using brand ambassadors instead of actually hiring employees to
sell the virtues of their products. This seems to work very well for most
because of its communications power wielded by everyday customers, they then can become very influential to the
general public.
“Marketers select
their brand ambassadors very carefully, based on customers’ devotion to a brand
and the size of their social circles. They sometimes search blogs and online
social networks to identify individuals who are already functioning as brand
advocates. Once selected, the ambassadors are trained with real brand knowledge
to go along with their passion for the brand. The ambassadors then tap into
friends, family, groups, and broader audiences through personal conversations,
blogs, live events, and online social media.” Pg.143 Armstrong and Kotler
(2011). Marketing: An Introduction, 10th Ed. Prentice Hall
Publishing
However it is not
without its critics who, “…view the practice as underhanded or deceptive. However,
to avoid charges of deception, most firms advise their ambassadors to openly
reveal that they are representatives.” Pg.144 Armstrong and Kotler (2011).
Marketing: An Introduction, 10th Ed. Prentice Hall Publishing
Given these two
technological advantages, businesses are able to hopefully find a wider more
faithful customer base and find a newer younger employee base.